Returns & Exchanges

At Matchy, we want you to love your coordinated looks; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

  • 3.
    Pack and Ship

    Place your items in their original packaging and drop off the parcel at any authorized carrier location or scheduled pickup point.

  • 4.
    Receive Your Refund

    After our team inspects your returned items, your refund will be processed back to your original payment method within 5-7 business days.