Returns & Exchanges
At Matchy, we want you to love your coordinated looks; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place your items in their original packaging and drop off the parcel at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
After our team inspects your returned items, your refund will be processed back to your original payment method within 5-7 business days.